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Work with The Champagne Company

Enjoy working with a dedicated, friendly team with a work-hard-play-hard ethos? We always are on the look-out for enthusiastic, career-focused and like-minded people who want to join us on our journey to make The Champagne Company one of the UK's leading brands.

We have a range of job opportunities at The Champagne Company including Customer Services & Warehouse Operations. Please do email us with your CV & Covering Letter to HR@thechampagnecompany.com and tell us a bit about yourself!

Customer Service Advisors

As the first point of contact representing the Company, a warm, efficient Customer Service welcome, friendly manner, well-spoken with a clear voice with good communication skills and a desire to go above and beyond to really help our customers is essential. Within this role, you will be answering the phone, speaking directly with customers who are calling to place an order of a product/s from the website, processing orders fully to completion and being part of a friendly Online Team. You will also contribute to systems giving effective customer communication, access product stock management, maintaining daily records, updating and communicating well with team members, manage order processing and relationships with couriers.

Being at the core of the business and working directly with our customers allows growth and opportunity into further areas of responsibility in the Company.

• Previous experience in a customer service role using written as well as telephone communication channels.

• Excellent levels of customer service. Clear and well-spoken and great telephone manner. Ability to work effectively with a variety of customers.

• Previous experience in a wine/drinks environment.

• Previous experience with customer CRM tools, and e-commerce order processing systems an advantage

• Previous experience in a wine & drinks environment WSET Level 2 preferred.

• Excellent attention to detail, timekeeping, IT and reporting skills.

• Supportive - team player demonstrating loyalty and commitment to colleagues.

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Warehouse Operators

We have both full and part-time positions available due to growth within the company. As a member of the warehouse team you will be able to carry, pick and pack goods and follow company packing guidelines, working effectively with your team.

You will also be required to be one of the trade team rotating to pick trade orders in the warehouse and drive and carry out these local deliveries to our key customers. 

• Friendly customer service skills and 

• Previous experience in a customer service role using written as well as telephone communication channels.

• Previous experience in a wine/drinks environment.

• Previous experience in a wine & drinks environment preferred.

• Supportive - team player demonstrating loyalty and commitment to colleagues.

• Any previous forklift experience and driver experience is an added advantage.

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Part-time PA


• Experience of working for Director level or above – excellent interpersonal skills and the ability to communicate at all levels.

• Excellent PC skills including Word, Excel and Powerpoint.

• Diary & Telephone management – accuracy is key when booking/arranging meetings and appointments.

• Replying to correspondence.

• Collate and prepare documents required for meetings.

• Make hospitality/travel arrangements – including reservations for events, expos, trains, flights etc.

• Minute taking producing a well presented, accurate set of minutes.

Personnel Management - collating documents such as references etc.

• Ability to prioritise work and manage time effectively – multi-tasking and prioritising workload ensures the most effective and efficient way in time management.

Serious Applicants only.

No Recruitment companies please.

Salary dependent upon experience and the right person.

Please submit CV to HR@thechampagnecompany.com with a cover letter. Photos are optional but a great way for us to notice you!