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Christmas & New Year Delivery Information

Order Cut off is 3pm during the Christmas Week 17th – 23rd and 2pm on 24th December.

If your order is a gift, please make sure your recipient is in at the Delivery Address to sign for and receive it.

We are closed for the Christmas Holidays from 17.30pm Monday 24th December until Thursday 27th December at 09.00am and the New Year Holidays from 17.30pm Monday 31st December until Wednesday 2nd January at 09.00am.

Any orders placed over the Christmas holiday period will be processed on the first working day which is the Thursday 27th December and will then be delivered according to the delivery service selected.

2018

PRE- CHRISTMAS

  • Wednesday 19th December before 3pm Cut off – Last day to order on a DPD – Express Delivery (2-3 working days) before Xmas. Note *
  • Friday 21st December before 3pm Cut off  – Last Day to order on a DPD - Next Day (1 working day) before Xmas. Note *
  • Friday 21st December before 3pm Cut off  – Customers must order on a Saturday Delivery or Sunday Delivery if you would like delivery on the weekend before Xmas Day.
  • Saturday 22nd –Closed. Couriers will be delivering Saturday Deliveries.
  • Sunday 23rd – Closed. Couriers will be delivering Sunday Deliveries.
  • Monday 24th - December -  2pm Cut off – Any orders placed after 3pm on Friday 21st December and before 2pm Monday 24th December will be processed today but will be delivered after Xmas 25th & 26th closure, according to the delivery service selected.
  • Tuesday 25th December – Closed for Bank Holiday. No Courier Dispatch or Deliveries.
  • Wednesday 26th December – Closed for Bank Holiday. No Courier Dispatch or Deliveries.

Note * During Christmas Week 17th – 24th December, due to high courier demands, an extra day is advised for any next day delivery service.


2018

PRE-NEW YEAR

  • Thursday 27th December - First Courier Dispatch after Xmas, orders placed after 3pm on Monday 24th December and before cut off on Thursday 27th December will be on this dispatch if ordered on a Next Day service. 
  • Friday 28th December before 3pm Cut off - Last Day to order on a Next Day, Saturday or Sunday Delivery if customers would like delivery before NY. 
  • Saturday 29th December – Closed. Couriers will be delivering Saturday Deliveries.
  • Sunday 30th December – Closed. Couriers will be delivering Sunday Deliveries.
  • Monday 31st December –  2pm Cut off. Any orders placed after 3pm on Friday 28th December and before 2pm Monday 31st December will be processed today but will be delivered after New Years Day 1st & 2nd Closure according to the delivery service selected.

2019

Tuesday 1st January – Closed for Bank Holiday. No Courier Dispatch or Deliveries.

Wednesday 2nd January – First courier dispatch of 2018, any orders placed after cut off on Monday 31st December and before 3pm 2nd January will be on this collection if ordered on a next day. Couriers will be delivering Orders placed before cut off Monday 31st December.

Any orders placed over the New Year holiday period will be processed on the first working day which is the Wednesday 2nd January 2018 and will then be delivered according to the delivery service selected.

If you wish to track your order please visit https://www.dpdlocal.co.uk/ and insert your consignment number. DPD Couriers will email you on the morning

For international orders, please contact us for your courier tracking link and consignment number.

If you have had an item damaged in transit (broken glassware or gift box etc) please email us a photo of the item (with its packing) together with your order number within 3 days of receipt of your order so we can arrange a replacement as soon as possible.

Any emails sent to myorder@thechampagnecompany.com over the Christmas holiday period will be responded to as soon as possible on Thursday 27th December.

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