ON ORDERS OVER £250

ORDER BEFORE 3pm

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Privacy and cookies policy

 

As a customer of The Champagne Company, the security of your privacy and data is our priority.

The Champagne Company complies with all conditions of The Data Protection Act 1998 and all information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Our website uses three cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. You can find more information about the individual analytical cookies we use and the purposes for which we use them in the list below:

Cookie 1 "Drupal session"

The purpose of this cookie is it enables us to:

  • Recognise you when you return to our site.
  • Allow you to use our site in a way that makes your browsing experience more convenient, for example, if you register with us or complete our online forms, we will use cookies to remember your details during your current visit, and any future visits provided the cookie was not deleted in the interim.

Cookie 2 "has js"

The purpose of this cookie is it is essential for our site to check whether your browser has javascript enabled.

Cookie 3 "utma, utmb, umtc and utmz (also known as Google Analytics)"

The purpose of this cookie is it enables us to:

  • Recognise you when you return to our site and track the pages you visit.
  • Estimate our audience size.
  • Monitor traffic levels and search queries.

Cookies do not harm your computer and do not enable us or any third party to view any information on your computer’s hard drive. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

In order to process your order we need to obtain information from you, we may record which products you are interested in and which products you purchase. We monitor customer traffic patterns and site usage in order to further develop the web site. We are committed to protecting your privacy and we do not sell trade or rent your personal information to others. Comments or reviews may be used as testimonials on our website.

In using the site "www.thechampagnecompany.com" you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks and to confirm you are of legal age to purchase alcohol. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. Be assured that this is done only to confirm your identity, and that your credit rating will be unaffected.

Any information collected either when you make a purchase, sign up to our newsletter or enter a competition may be used by us in order to provide a more personalised shopping experience. We may use it to inform you by email, direct mail or via social media sites such as Facebook or Twitter of product information or forthcoming promotions only if we think you will find them valuable to you. There will always be an 'opt out' on any information we may send where you may immediately stop receiving promotional material from us. We promise never to bombard you with daily emails. We will never sell on your details to a third party for their marketing purposes. Any public posts made on social media or independent review sites may be reproduced by TCC and used as testimonials or for training purposes.

For further information on security of payments, please see our payment security policy. Additional information is available on our terms and conditions.